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Responding to Covid-19 – we’re here to help

Under Government guidance, phone retail is not considered an essential retail service at this time. Our phone shops are now closed, but customers can continue to purchase online if they wish. If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels

Help Centre > Data and Internet

Data and Internet

Mobile Broadband Top-Up.

As a mobile broadband customer follow the below steps to perform a Top Up.

Please ensure you register your contact details on

  • From the Top Up menu use your credit card to add €15 credit onto your account.
  • Return to the Home page of
  • Scroll down to the available Bundles, and click on the 'Buy Bundle' option.
  • This will apply 7.5GB of Data to your account. 

Please ensure your account balance is empty prior to top-up.
You can also purchase a voucher in store, and apply this credit through 


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