To see what allowances are included in your plan, please check your bill on the Tesco Mobile app. The rates referenced below relate to charges for anything that’s not included in your plan or if you exceed your allowances.

Bill Pay out of bundle charges

Charge type	Legacy Plans 2011	Legacy Plans 2013	Legacy Plans 2016	Legacy Plans 2017	Current plans from 15 June 2021
Calls to mobiles and landlines within the Republic of Ireland	20c per min	25c per min	30c per min	32c per min	32c per min
Texts to all mobiles within the Republic of Ireland	10c per SMS	13c per SMS	14c per SMS	14c per SMS	14c per SMS
Data usage outside of bundle	2c per MB	2c per MB	2c per MB	3c per MB	0.5c per MB*

* 1c per MB will apply to customers on the €20 All In 30 day SIM plan from launch on 2 March 2020. The €35, €40, €45, €50 and €55 plans and the €15 Family SIM plan have unlimited data so the 0.5c per MB won't be applicable to these plans.

Voicemail is charged at 20c per min out of bundle for Bill Pay customers.

For all data usage outside of your allowance, each data session will be billed per MB with a minimum charge of 1MB. A minimum of one minute will be charged, after which, per second billing will apply.

Prepay out of bundle charges

Charge type	Rate
Calls to landlines and mobiles within the Republic of Ireland	45c per min
Texts to all mobiles within the Republic of Ireland	20c per SMS
Data usage outside of bundle	10c per MB
Voicemail	32c per min

All chargeable calls to Irish landlines & mobiles outside of your allowance or in excess of fair usage policy will be subject to a call set up fee of 12c.

For all data usage outside of your allowance, the charge on each session will be per MB with a minimum charge of 1MB. A minimum of one minute will be charged, after which, per second billing will apply.

Prepay credit refund

A prepay customer is entitled to a refund of any remaining top-up credit paid for by them when they switch to another operator and claim that refund within 3 months of switching. Prepay credit refunds are subject to a €10 administrative charge.

Other ROI Calls and Messages

Call type	Per minute or message charge
Customer Care 1749 (per call)	Free
Multimedia messaging	€0.20

* A minimum of one minute will be charged, after which, per second billing will apply. Calls to Customer Care are charged per call only.

International & Roaming

If you would like to be brought to our International & roaming rates for all countries, please click here.

Other Services

Call type	Per call / per minute	Call charge per call
Call Forwarding	Per Call	Standard call rates apply
Universal Access Number - 0818	Per Minute	€0.20
Emergency Services	Free	Free

A minimum of one minute will be charged, after which, per second billing will apply.

Premium Calls Costs from Republic of Ireland

Call type	Per call / per minute	Rate
1512 Number	Per Call	€0.50
1513 Number	Per Call	€0.70
1514 Number	Per Call	€0.90
1515 Number	Per Call	€1.20
1516 Number	Per Call	€1.80
1517 Number	Per Call	€2.50
1518 Number	Per Call	€3.50
1520 Number	Per Minute	€0.30
1530 Number	Per Minute	€0.50
1540 Number	Per Minute	€0.70
1550 Number	Per Minute	€1.20
1560 Number	Per Minute	€1.80
1570 Number	Per Minute	€2.40
1580 Number	Per Minute	€2.95
1590 Number	Per Minute	€3.50
1598 Number	Per Minute	€3.50
1599 Number	Per Minute	€3.50
Satellite	Per Minute	€8.20

A call cost of one minute will be charged; after that, per minute billing will apply.

Premium Text Messages Service Costs from Republic of Ireland

Note: All prices include VAT at 21%.

Call type	Charge per message
Receiving Standard Text Messages	Free
Sending SMS to a Service Provider	50000–50998 — Free 51000–51998 — Up to €0.16 53000–53998 — Up to €0.80 57000–57998 — €0.80 or above 59XXX — Adult Services — variable prices
Receiving SMS from Service Provider	Variable — see Service Provider

Call type

Charge per message

Receiving Standard Text Messages

Free

Sending SMS to a Service Provider

50000–50998 — Free

51000–51998 — Up to €0.16

53000–53998 — Up to €0.80

57000–57998 — €0.80 or above

59XXX — Adult Services — variable prices

Receiving SMS from Service Provider

Variable — see Service Provider

Directory enquiries

Call type	Charge per minute	Connection charge
Directory enquiries 11850	€2.95	€5.89
Directory enquiries 11860	€3.15	€6.30
Directory enquiries 11811	€1.65	€2.60
Directory enquiries 11818	€1.10	€2.60
Directory enquiries 11822	€0.80	€1.90
Directory enquiries 11824	€1.80	€3.70
Directory enquiries 11827	€0.75	€1.80
Directory enquiries 11890	€1.20	€3.10
Directory enquiries 11888	€0.65	€0.80
Directory enquiries 11891	€0.80	€2.85

Low Call Costs from Republic of Ireland

Changes to 1850, 1890 and 076 Numbers from 1 January 2022
From 1 January 2022, numbers beginning with 1850, 1890 and 076 will no longer be in use. If you dial these numbers, you will receive the following automated message: “You have dialled a number that is no longer in service. Please check online for a new number. You have not been charged for this call”. For more information, see www.comreg.ie/NGN.

Call type	Per call / per minute	Rate
1800 Number	Free	Free
1850 Numbers	Per Minute	Standard call rates apply
1890 Numbers	Per Minute	Standard call rates apply
1891 Numbers	Per Minute	€0.12
1892 Numbers	Per Minute	€0.20