Skip to main content
Close search panel Search...
 
Help Centre > Getting Started

Getting Started

Other Call Charges.

To see what allowances are included in your plan, please check your bill, the My Tesco Mobile app or my.tescomobile.ie. The rates referenced below relate to charges for anything that’s not included in your plan or if you exceed your allowances.

Bill pay out of bundle charges

  Legacy Plans 2011 Legacy Plans 2013 Legacy Plans 2016 Legacy Plans 2017 Current plans from 15th June 2021
Calls to mobiles and landlines within the Republic of Ireland 20c per min 25c per min 30c per min 32c per min  32c per min
Texts to all mobiles within the Republic of Ireland 10c per SMS 13c per SMS 14c per SMS 14c per SMS  14c per SMS
Data usage outside of bundle 2c per MB 2c per MB 2c per MB 3c per MB  0.5c per MB*

*1c per MB will apply to customers on the €20 All In 30 day SIM plan from launch on 2nd March 2020. The €35, €40, €45 and €50 plans and the €15 Family SIM plan have unlimited data so the 0.5c per MB won't be applicable to these plans.

Voicemail is charged at 20c per min out of bundle for Bill Pay customers.

For all data usage outside of your allowance, each data session will be billed per MB with a minimum charge of 1MB. A minimum of one minute will be charged, after which, per second billing will apply. 

 

Prepay out of bundle charges

Calls to landlines and mobiles within the Republic of Ireland 45c per min
Texts to all mobiles within the Republic of Ireland 20c per SMS
Data usage outside of bundle 10c per MB
 Voicemail  32c per min

All chargeable calls to Irish landlines & mobiles outside of your allowance or in excess of fair usage policy will be subject to a call set up fee of 12c.

For all data usage outside of your allowance, the charge on each session will be per MB with a minimum charge of 1MB. A minimum of one minute will be charged, after which, per second billing will apply.

Prepay credit refund

A prepay customer is entitled to a refund of any remaining top-up credit paid for by them when they switch to another operator and claim that refund within 3 months of switching. Prepay credit refunds are subject to a €10 administrative charge.

Other ROI Calls and Messages

Call Type Per minute or message Charge
Customer Care 1749 (per call) Free
Multimedia messaging €0.20

*A minimum of one minute will be charged, after which, per second billing will apply.
Calls to Customer Care are charged per call only.

 

International & Roaming

If you would like to be brought to our International & roaming rates for all countries, please click here.

 

Other Services

Call Type: Call Charges Per Call/Per Minute:   Call Charge Per Call:
Call Forwarding Per Call Standard call rates apply
Universal Access Number - 0818   Per Minute €0.20
Emergency Services Free Free

A minimum of one minute will be charged, after which, per second billing will apply. 

 

Premium Calls Costs from Republic of Ireland 

Call Type: Charges Per Call/Per Minute: Rate:
1512 Number  Per Call  €0.50
1513 Number  Per Call  €0.70
1514 Number  Per Call  €0.90
1515 Number  Per Call  €1.20
1516 Number  Per Call  €1.80
1517 Number  Per Call  €2.50
1518 Number  Per Call  €3.50
1520 Number  Per Minute  €0.30
1530 Number  Per Minute  €0.50
1540 Number  Per Minute  €0.70
1550 Number  Per Minute  €1.20
1560 Number  Per Minute  €1.80
1570 Number  Per Minute   €2.40
1580 Number  Per Minute  €2.95
1590 Number  Per Minute  €3.50
1598 Number  Per Minute  €3.50
1599 Number  Per Minute  €3.50
Satellite  Per Minute  €8.20

 A call cost of one minute will be charged after that, per minute billing will apply.

 

Premium Text Messages Service Costs from Republic of Ireland:

 Note All prices include VAT at 21%.

Call Type: Call Charge Per Message:
Receiving Standard Text Messages Free
Sending SMS to a Service Provider

50000 - 50998 - Free

51000 - 51998 - Upto €0.16

53000 - 53998 - Upto €0.80

57000 - 57998 - €0.80 or above

59XXX - Adult Services - variable prices

Receiving SMS from Service Provider Variable - see Service Provider


Directory enquiries

Call Type: Call Charge Per Minute: Connection Charge:
Directory enquiries 11850             €2.95 €5.89
Directory enquiries 11860 €3.15 €6.30
Directory enquiries 11811 €1.65 €2.60
Directory enquiries 11818 €1.10 €2.60
Directory enquiries 11822 €0.80 €1.90
Directory enquiries 11824 €1.80 €3.70
Directory enquiries 11827 €0.75 €1.80
Directory enquiries 11890 €1.20 €3.10
Directory enquiries 11888 €0.65 €0.80
Directory enquiries 11891 €0.80 €2.85

 

Low Call Costs from Republic of Ireland:

Changes to 1850, 1890 and 076 Numbers from 1 January 2022
From 1 January 2022, numbers beginning with 1850, 1890 and 076 will no longer be in use. If you dial these numbers, you will receive the following automated message: "You have dialled a number that is no longer in service. Please check online for a new number. You have not been charged for this call". For more information, see www.comreg.ie/NGN.

Call Type Charges Per Call/Per Minute Rate
1800 Number Free Free
1850 Numbers Per Minute Standard call rates apply
1890 Numbers Per Minute Standard call rates apply
1891 Numbers Per Minute €0.12
1892 Numbers Per Minute €0.20

 

 

 € 3.50

 

Apple iPhone 12
Apple iPhone 12
Samsung Galaxy S23 FE
Samsung Galaxy S23 FE
Honor Magic6 Lite
Honor Magic6 Lite
Xiaomi Redmi Note 13 Pro+ 5G
Xiaomi Redmi Note 13 Pro+ 5G
Apple iPhone 13
Apple iPhone 13
Apple iPhone 14
Apple iPhone 14
Apple iPhone 11
Apple iPhone 11
Apple iPhone 15
Apple iPhone 15
Google Pixel 8
Google Pixel 8
Google Pixel 7a
Google Pixel 7a
Apple iPhone 15 Plus
Apple iPhone 15 Plus
Oppo Reno8 Pro
Oppo Reno8 Pro
Apple iPhone 15 Pro
Apple iPhone 15 Pro
Apple iPhone 15 Pro Max
Apple iPhone 15 Pro Max
TCL 40 SE
TCL 40 SE
Oppo Reno8
Oppo Reno8
Xiaomi 12T
Xiaomi 12T
Mint+ Apple iPhone 11
Mint+ Apple iPhone 11
Mint+ Apple iPhone 12
Mint+ Apple iPhone 12
Mint+ Apple iPhone 13
Mint+ Apple iPhone 13
Oppo Reno10 5G
Oppo Reno10 5G
Samsung Galaxy A15
Samsung Galaxy A15
Samsung Galaxy A35 5G
Samsung Galaxy A35 5G
Samsung Galaxy A55 5G
Samsung Galaxy A55 5G
Samsung Galaxy S23
Samsung Galaxy S23
Samsung Galaxy S24
Samsung Galaxy S24
Samsung Galaxy S24 Ultra
Samsung Galaxy S24 Ultra
Samsung Galaxy S24+
Samsung Galaxy S24+
Xiaomi 13T
Xiaomi 13T
Xiaomi Redmi Note 13
Xiaomi Redmi Note 13
Xiaomi 12
Xiaomi 12
Samsung Galaxy Z Flip 5
Samsung Galaxy Z Flip 5
TCL 406
TCL 406
Xiaomi Redmi A2
Xiaomi Redmi A2
Nokia C32
Nokia C32
Honor Magic6 Lite
Honor Magic6 Lite
Xiaomi Redmi 12C
Xiaomi Redmi 12C
Apple iPhone 13
Apple iPhone 13
Xiaomi Redmi Note 13 Pro+ 5G
Xiaomi Redmi Note 13 Pro+ 5G
Apple iPhone 15
Apple iPhone 15
Apple iPhone 11
Apple iPhone 11
Google Pixel 8
Google Pixel 8
Oppo A38
Oppo A38
Apple iPhone 15 Plus
Apple iPhone 15 Plus
Oppo Reno8 Pro
Oppo Reno8 Pro
Google Pixel 7a
Google Pixel 7a
Apple iPhone 15 Pro
Apple iPhone 15 Pro
Apple iPhone 15 Pro Max
Apple iPhone 15 Pro Max
TCL 40 SE
TCL 40 SE
Doro 6820
Doro 6820
Oppo Reno8
Oppo Reno8
Mint+ Apple iPhone 11
Mint+ Apple iPhone 11
Mint+ Apple iPhone 12
Mint+ Apple iPhone 12
Honor 90 Smart
Honor 90 Smart
Mint+ Apple iPhone 13
Mint+ Apple iPhone 13
Mint+ Apple iPhone SE 2020
Mint+ Apple iPhone SE 2020
Oppo Reno10 5G
Oppo Reno10 5G
Samsung Galaxy A05s
Samsung Galaxy A05s
Samsung Galaxy A15
Samsung Galaxy A15
Samsung Galaxy A35 5G
Samsung Galaxy A35 5G
Samsung Galaxy A55 5G
Samsung Galaxy A55 5G
Samsung Galaxy S23
Samsung Galaxy S23
Samsung Galaxy S24
Samsung Galaxy S24
Samsung Galaxy S24 Ultra
Samsung Galaxy S24 Ultra
Samsung Galaxy S24+
Samsung Galaxy S24+
TCL 4042S
TCL 4042S
Xiaomi 13T
Xiaomi 13T
Xiaomi Redmi 10 - Nearly New
Xiaomi Redmi 10 - Nearly New
Xiaomi Redmi 13C
Xiaomi Redmi 13C
Xiaomi Redmi Note 13
Xiaomi Redmi Note 13
Oppo Find X3 Lite
Oppo Find X3 Lite
Xiaomi 12
Xiaomi 12
Xiaomi Redmi Note 12 Pro 5G
Xiaomi Redmi Note 12 Pro 5G
Samsung Galaxy Z Flip 5
Samsung Galaxy Z Flip 5