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Tesco Mobile Roam Like Home

With Tesco Mobile, you can use your Plan within the EU just like you would at home in Ireland at no extra cost! This means that if you’re travelling within the EU and want to call/text another EU country or use data you’ll pay the same price as you would at home. Data usage maybe subject to a Fair Usage Policy and it's also free to receive calls and texts from home when you are travelling in Europe.

What are my in bundle allowances when I’m travelling within the EU?

Your allowances will be the same as at home except when there is a fair usage policy applied for data. Our most popular Bill pay plans are listed in the table below as examples.

If your plan is not listed or you want to double check your allowance simply free text the word ROAM to 1744 and you will receive an automated response with your data roaming allowance. This number is free to text from Ireland or the EU.

You will also receive an automated text with your roaming allowances when you arrive at your roaming destination. What’s more, we’ll notify you by text message when you reach 80% of your allowance and 100% of your allowance, ensuring you are in control of your usage and spend.

When you use part of your allowance while EU roaming it will be taken from your total monthly allowance. For example if you have 15GB of data available before you roam and you use 1GB while EU roaming your total monthly balance when you return home will be 14GB.

Current EU Data Fair Use Allowances are as follows:

 

Tesco Mobile price plan Allowance type Minutes Text Data
€50 - 24 month Unlimited Plan

Allowance when in Ireland 10,000 10,000 15GB
Or allowance when in the EU 10,000 10,000 6.8GB*
€30 - 24 month Unlimited Plan Allowance when in Ireland 500 500 15GB
Or allowance when in the EU 500 500 6.8GB*
€25 - Unlimited Plan Allowance when in Ireland 10,000 10,000 20GB
Or allowance when in the EU 10,000 10,000 6.8GB*
€20 - 24 month Unlimited Plan Allowance when in Ireland 250 250 5GB
Or allowance when in the EU 250 250 5GB*

 

From 1st January 2019 Data Fair Usage Allowances are increasing to:

 

Tesco Mobile price plan Allowance type Minutes Text Data
€50 - 24 month Unlimited Plan

Plan includes 300 International** Minutes
Allowance when in Ireland 10,000 10,000 30GB
Or allowance when in the EU 10,000 10,000 18.07GB*
€40 - 24 month Unlimited Plan

Plan includes 200 International ** call mins.
Allowance when in Ireland 2000 2000 20GB
Or allowance when in the EU 2000 2000 9.03GB*
€30 - 24 month Unlimited Plan Allowance when in Ireland 500 500 15GB
Or allowance when in the EU 500 500 9.03GB*
€20 - 24 month Unlimited Plan Allowance when in Ireland 250 250 5GB
Or allowance when in the EU 250 250 5GB
SIM ONLY PLAN

€25 - Unlimited Plan

Plan includes 300 International minutes**
Allowance when in Ireland 10,000 10,000 20GB
Or allowance when in the EU 10,000 10,000 9.03GB*
SIM ONLY PLAN

€10 - Unlimited Plan
Allowance when in Ireland 100 100 1GB
Or allowance when in the EU 100 100 1GB
*Fair usage policy applied to data allowance. The EU data roaming fair usage limits have been calculated in accordance with the guidelines provided by the European Commission – see www.tescomobile.ie/eu-roaming-regulation

What is it going to cost me if I go over my bundle allowances?

Calls, texts or data usage outside of your allowances while roaming will be charged at the same standard out of bundle rates as you would be charged at home.

For example, a customer on our €30 -24month Unlimited Plan now has a data allowance of 9.03GBs while roaming within the EU. If this customer uses more than their roaming data allowance while roaming within the EU, yet remains within their domestic data allowance they will be charged an additional fee* until they reach the domestic allowance of this plan which is 15GB. If the customer exceeds the 15GB domestic allowance they will be charged the same standard out of bundle rates as you would be charged at home.

*additional fee is equal to the regulated wholesale rate for data services. The current wholesale rate is 0.74c incl VAT per MB, charged on a per MB basis and from 1st January 2019 will reduce to 0.55c (incl VAT) per MB.

To review the standard out of bundle rates you are charged at home or while roaming in the EU simply check your latest bill at my.tescomobile.ie
For more information please call 1743 or click here for full EU roaming terms and conditions.

Is there a maximum amount that I can be charged for data roaming?

To protect you against excess roaming bills we have set a limit on the amount that you can be billed. Your limit is set at €61.50 (outside of your monthly charge). Therefore you cannot be charged more than this for roaming unless you remove the limit.
Once you reach 80% of this limit we will send you a text to let you know. When you reach 100% you will get another text message. At that point your phone will not work for any billable activity such as an outbound call, text message or data usage.

If you want to remove this limit simply text REMCAP to 1744.

(Please note: MMS messaging is not available while roaming)

For more information please call 1903 when in Ireland or if roaming call 1743 or click here for full EU roaming terms and conditions.

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