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Responding to Covid-19 – we’re here to help

In line with Government guidance, our phone shops have now re-opened and will be open each day from 12pm-6pm. Our phone shop in the Crescent Shopping Centre, Limerick will remain closed until further notice. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

In line with Government guidance, our phone shops have now re-opened and will be open each day from 12pm-6pm. Our phone shop in the Crescent Shopping Centre, Limerick will remain closed until further notice. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

More information
More information

Download the Tesco Mobile App.

App Page
App Page
Pre Pay Pre Pay

Prepay

  • Track your remaining credit, data, minutes and text balances through our updated balances page.
  • Top up any Tesco Mobile prepay number with your credit or debit card, top up voucher or a Clubcard boost voucher.
  • If you’re running low on data or text, buy a text or data add-on.
  • Add your Tesco Clubcard to your account to receive double Clubcard points for every €1 top up.

New! Recurring Top-Up

  • With recurring top up, you can schedule your top up so that your account is automatically topped up each month, so now you don’t have to remember to top up!
  • Just add your credit/debit card and pick the monthly top up date that works for you.
  • Your Account will be topped up on the same day every month.
Bill Pay Bill Pay
Bill Pay Bill Pay

Bill Pay

  • You can now pay your bill in the app and view previous bills.
  • Track your calls, text and data usage and check your plan allowances.
  • If you’re running low on data or text, buy a monthly recurring text or data add-on.
  • Add your Tesco Clubcard to your account and receive double Clubcard points for every €1 spend.

Customer Care

  • Chat to our Waterford based Customer Care team through the Chat Now button on the contact us page.
  • Quick access to our help centre for all your queries.
  • Or contact us directly on Twitter and Facebook.
Customer Care Customer Care

Available for download today

If you are a first-time user enter your mobile number and then follow the simple registration steps.
If you previously logged into your account through My Tesco Mobile or the earlier versions of the app, your existing login number and password will work

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