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Responding to Covid-19 – we’re here to help

In line with Government guidance, our phone shops have now re-opened and will be open each day from 12pm-6pm. Our phone shop in the Crescent Shopping Centre, Limerick will remain closed until further notice. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

In line with Government guidance, our phone shops have now re-opened and will be open each day from 12pm-6pm. Our phone shop in the Crescent Shopping Centre, Limerick will remain closed until further notice. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

Retail Charges for Regulated Intra-EU Communications

CONTRACT CHANGE – effective from 15th May 2019

From 15th May 2019, in line with Article 50 of Regulation (EU) 2018/1971, the price of certain international voice calls and SMS (to the EU) are decreasing. Article 50 of Regulation (EU) 2018/1971 provides that the retail price (excluding VAT) charged to consumers for regulated intra-EU communications shall not exceed a maximum of 19c per minute for calls and 6c per SMS.

Please see table below for relevant changes.

country
landlines
mobiles
texts
austria
0.03
0.06
0.14 0.07
belgium
0.03
0.15
0.14 0.07
bulgaria
0.06
0.31 0.23
0.14 0.07
croatia
0.15
0.20
0.14 0.07
cyprus
0.03
0.06
0.14 0.07
czech republic
0.04
0.15
0.14 0.07
denmark
0.04
0.15
0.14 0.07
estonia
0.04
0.15
0.14 0.07
finland
0.07
0.13
0.14 0.07
france
0.03
0.13
0.14 0.07
germany
0.03
0.15
0.14 0.07
greece
0.03
0.15
0.14 0.07
hungary
0.03
0.12
0.14 0.07
iceland
0.04
0.15
0.14 0.07
italy
0.03
0.15
0.14 0.07
latvia
0.04
0.15
0.14 0.07
Liechtenstein
0.08
0.39 0.23
0.14 0.07
lithuania
0.04
0.15
0.14 0.07
luxembourg
0.03
0.15
0.14 0.07
malta
0.05
0.20
0.14 0.07
netherlands
0.04
0.15
0.14 0.07
norway
0.03
0.20
0.14 0.07
poland
0.03 0.01
0.11
0.14 0.07
portugal
0.03
0.15
0.14 0.07
romania
0.03
0.14
0.14 0.07
slovakia
0.03
0.15
0.14 0.07
slovenia
0.04
0.25 0.23
0.14 0.07
spain
0.03
0.15
0.14 0.07
sweden
0.03
0.09
0.14 0.07
united kingdom
0.04
0.20
0.13 0.07


All prices are in euro and are Inc. VAT.

These changes are being made in line with the above Regulation. As a result you do not have a right to cancel your contract.

For all other international rates please click here.

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