Terms and Conditions - Browse our selection of Terms and Conditions
General Terms & Conditions
- General Terms & Conditions for Customers
- Move My Number Terms and Conditions
- Email and SMS Promotional Offers
- Tesco Mobile Clubcard Promotional Deals
- Tesco Mobile Clubcard Boost Terms and Conditions
- Recurring Add-ons Terms and Conditions
- Mobile Voice Call Termination Rates
- Wholesale 1800 and 0818 Voice Call Origination Rates
- Clubcard Double Data Offer
- Clubcard Double Minutes Offer Terms and Conditions
- Welcome Booklet
- Digital Services Act Point of Contact
- Porting Compensation Scheme
Bill Pay Plans - Terms and Conditions
- Bill Pay Terms and Conditions
- €15 Family SIM Plan Terms and Conditions
- Price freeze commitment
- Delivery Saver Promotion (2024)
- Bill Pay Offer Terms and Conditions
- €20 Clubcard 5G SIM Only Bill Pay Plan Promotion Terms and Conditions (25 June 2026)
- €30 12 Month SIM Only Bill Pay Plan Promotion Terms and Conditions (25 June 2026)
- €50 and €60 Bill Pay Plan Port-In Offer - Terms and Conditions (30 April 2026)
Prepay Plans - Terms and Conditions
- Prepay Terms and Conditions
- Prepay 15
- Prepay Data Ultra 5G
- Refer a friend Terms and Conditions
- Prepay Data Plus Terms and Conditions
- Prepay Clubcard Bonus Promotion Terms and Conditions
Contract Summaries
- Simply Prepay Contract Summary September 2026
- Prepay Data Plus Contract Summary
- Prepay Data Ultra 5G Contract Summary
- Prepay 15 Contract Summary
- €10 Monthly Sim Only Bill Pay Plan Contract Summary
- €25 5G SIM Only (€20 Clubcard) Monthly Bill Pay Plan Contract Summary
- €30 12 Month SIM Only Bill Pay Plan Contract Summary
- €40 (€35 Clubcard) Monthly Bill Pay Plan Contract Summary
- €50 (€45 Clubcard) Monthly Bill Pay Plan Contract Summary
- €60 (€55 Clubcard) Monthly Bill Pay Plan Contract Summary
- €15 Family Plan Contract Summary
- Loyalty Monthly SIM Only Bill Pay Plan Contract Summary
- €35 (€30 Clubcard) Evolve Monthly Bill Pay Plan Contract Summary
- Clubcard €9.99 Saver 30 Day SIM Only Bill Pay Plan Contract Summary
Legacy Terms and Conditions
- €25 Unlimited Plan 12 month SIM Offer
- €25 Polish Sim 12 month offer
- €25 - International SIM Only 12mths - (half price for six months) - 27.12.2019 - 01.03.2020
- €20 - International SIM Only 12mths - Promotional Offer - 20.12.18 - 28.02.2019
- €20 - International SIM Only 12mths - Promotional Offer - 16.05.2019 - 31.07.2019
- €15 Top Up Unlimited Texts to Any Network Offer
- 14 Day Sale Bill Pay / Prepay Offers
- Unlimited Talk or Text Prepay plans
- Telesales Exclusive Offer - FREE Tesco Gift Card – Terms & Conditions
- Special Offer 3 Months Free Data – Limited offer
- Simply Value from July 2016 - April 2018
- November Bill Pay Offers 17.10.17 – 29.11.17
- November Prepay offers 02.11.2017 – 29.11.2017
- March & April Bill Pay Offers
- Mobile Broadband Bill Pay Terms and Conditions
- Mobile Broadband Prepay Terms and Conditions
- March & April Prepay Offers
- January Bill Pay Offers 26.12.17 – 31.01.18
- January Prepay Offers 26.12.17 – 31.01.18
- April & May Bill Pay Offers
- May/June Bill Pay Offers
- General Terms and Conditions valid until 20 August 2018
- Simply Value valid until 20 August 2018
- Clubcard Boost Bill Pay Terms and Conditions from 5th August 2013 – 22 August 2018
- Clubcard Boost Prepay Terms and Conditions from 5th August 2013 – 22 August 2018
- Prepay Terms and Conditions until 14 July 2018
- Bill Pay Terms & Conditions until 17 October 2018
- Simply Prepay (21.08.2018 – 28.02.2019)
- Clubcard Exclusive Offers June 2019 Terms & Conditions
- Clubcard Day Offers T&C's
- Prepay Terms and Conditions for Customers from 14 July 2018 until 20 December 2020
- General Terms and Conditions for Customers from 21 August 2018 until 20 December 2020
- €20 All In terms and conditions (from 1 May 2023)
- €50 Monthly Bill Pay Plan Contract Summary - for customers prior to 15th June 2021
- €40 Monthly Bill Pay Plan Contract Summary - for customers prior to 15th June 2021
- €30 Monthly Bill Pay Plan Contract Summary - for customers prior to 15th June 2021
- €20 Monthly Bill pay plan Contract Summary - for customers prior to 15th June 2021
- Bill pay terms and conditions for customers from 18th October 2018 until 14th June 2021
- General terms and conditions for customers from 21st Dec 2020 until 14th June 2021
- Simply Prepay Contract Summary
- €50 Monthly Bill Pay Plan Contract Summary (from 15 June 2021 to 30 June 2022)
- €40 Monthly Bill Pay Plan Contract Summary (from 15 June 2021 to 30 June 2022)
- €30 Monthly Bill Pay Plan Contract Summary (from 15 June 2021 to 30 June 2022)
- €20 Monthly All In SIM Only Bill Pay Plan Contract Summary (from 1st July-13th July 2022)
- €20 Monthly All In SIM Only Bill Pay Plan Contract Summary (from 15 June 2021 to 30 June 2022)
- Prepay 15 Contract Summary (from 15 June 2021 to 30 June 2022)
- €15 Family SIM Plan Contract Summary (from 17 August 2021 to 30 June 2022)
- €15 Family SIM Plan Terms and Conditions for customers from 17 August 2021 until 30 June 2022
- €15 Clubcard SIM Only Plan Contract Summary
- €15 Clubcard SIM Plan
- €25 30 day 20 GB SIM only offer
- €30 Unlimited Plan 30 day SIM Offer
- €25 Unlimited 30 Day International SIM – 01.09.2018 – 31.10.2018
- €25 Unlimited Plan 30 day SIM Offer
- International Calls Terms and Conditions
- Prepay Data Plus Contract Summary from 14 July 2022 until 30 April 2023
- €20 Monthly All In SIM Only Bill Pay Plan Contract Summary from 14 July 2022 until 30 April 2023
- €10 Monthly Sim Only Bill Pay Plan Contract Summary from 21 December 2020 until 30 April 2023
- Prepay 15 Contract Summary for customers from 23 March 2023 until 30 April 2023
- €30 Unlimited Plan 30 day SIM Offer (As amended 1 May 2023)
- €25 Unlimited 30 Day International SIM – 01.09.2018 – 31.10.2018 (As amended 1 May 2023)
- €25 Unlimited Plan 30 day SIM Offer (As amended 1 May 2023)
- €25 30 day 20 GB SIM only offer (As amended 1 May 2023)
- €25 SIM plus International 30 Day offer (As amended 1 May 2023)
- €20 All In terms and conditions (for customers prior to 14 July 2022)
- €20 All in – Terms and Conditions for customers from 14 July 2022 to 30 April 2023
- €25 Top Up Unlimited Text and Data Offer (As amended 1 May 2023)
- Prepay Data Plus Terms and Conditions for Customers from 14 July 2022 to 30 April 2023
- Simply Value valid until 20 August 2018 (As amended from 1 May 2023)
- Simply Prepay 21.08.2018 – 28.02.2019 (As amended from 1 May 2023)
- €20 All In Terms and Conditions (for customers prior to 14 July 2022) As amended 1 May 2023
- Prepay 15 Terms and Conditions for Customers from 23 March 2023 to 30 April 2023
- Prepay Terms and Conditions for Customers from 21 December 2021 until 30 April 2023
- General Terms and Conditions for Customers from 15 June 2021 until 30 April 2023
- Prepay 15 Contract Summary (from 01 July 2022 to 22 Mar 2023)
- Prepay 15 terms (from 2 March 2020 to 22 Mar 2023)
- Bill Pay Terms and Conditions for Customers from 15 June 2021 until 27 September 2023
- General Terms and Conditions for Customers from 1 May 2023 until 27 September 2023
- €50 Monthly Bill Pay Plan Contract Summary (for customers prior to 28th September 2023)
- €40 Monthly Bill Pay Plan Contract Summary (for customers prior to 28th September 2023)
- €20 Monthly Bill Pay Plan Contract Summary (for customers prior to 28th September 2023)
- €15 Family SIM Plan Terms and Conditions for Customers from 1 July 2022 to 31 December 2023
- €20 All In Terms and Conditions for Customers from 1 May 2023 to 31 December 2023
- Prepay 15 Terms and Conditions for Customers from 1 May 2023 to 31 December 2023
- €15 Family SIM Plan Contract Summary for customers from 1 July 2022 until 31 December 2023
- €35 Monthly Bill Pay Plan Contract Summary for customers from 27 April until 31 December 2023
- €30 Monthly Bill Pay Plan Contract Summary for customers from 15 June 2021 to 31 December 2023
- €20 Monthly All In SIM Only Bill Pay Plan Contract Summary from 1 May until 31 December 2023
- Prepay Data Plus Contract Summary for customers from 1 May until 31 December 2023
- Prepay 15 Contract Summary for customers from 1 May until 31 December 2023
- Prepay Data Plus Terms and Conditions for Customers from 1 May 2023 to 31 December 2023
- €10 Monthly Sim Only Bill Pay Plan Summary for customers from 1 May 2023 until 29 February 2024
- Prepay Data Plus Contract Summary for customers from 1 January to 5 March 2024
- Prepay 15 Contract Summary for customers from 1 January to 5 March 2024
- General Terms and Conditions for Customers from 28 September 2023 to 5 March 2024
- Prepay Terms and Conditions for Customers from 1 May 2023 to 5 March 2024
- Prepay 15 Contract Summary from 6 March to 9 May 2024
- Prepay 15 Terms and Conditions from 1 January to 9 May 2024
- Prepay Data Plus Terms and Conditions from 1 January to 9 May 2024
- Prepay Data Plus Contract Summary from 6 March to 9 May 2024
- €20 All In Terms and Conditions from 1 January to 2 July 2024
- €20 Monthly All In SIM Only Bill Pay Plan Contract Summary from 1 January to 2 July 2024
- €30 Monthly Bill Pay Plan Contract Summary from 1 January to 2 July 2024
- €25 5G SIM (€20 Clubcard) Bill Pay Plan Contract Summary – 3rd July 2024 – 01 Oct 2024
- €45 Monthly Bill Pay Plan Contract Summary - 23rd Sept 2024 to 01 Oct 2024
- €25 5G SIM (€20 Clubcard) Contract Summary – 3rd July 2024 to 01 Oct 2024
- Prepay 15 Terms and Conditions 23rd March 2023 to 01 October 2024
- Prepay 15 Contract Summary (from 10th May 2024 to 01 Oct 2024)
- Prepay Data Plus - Terms and Conditions (14th July 2022 to 1st Oct 2024)
- Prepay Data Plus Contract Summary - 10th May 2024 to 01 Oct 2024
- €15 Family SIM Plan Contract Summary - 1st Jan 2024 to 1st Oct 2024
- €15 Family SIM Plan Terms and Conditions - 1st Jan 2024 to 1st Oct 2024
- Honor 200 Pro & Honor Pad X8a promotion T&Cs
- €15 Family SIM Plan Contract Summary (for customers from 2 October 2024 to 31 December 2024).
- €25 5G SIM (€20 Clubcard) Bill Pay Plan Summary (from 2 October 2024 to 31 December 2024).
- Prepay Data Plus Contract Summary (for customers from 2 October 2024 to 31 December 2024).
- Prepay 15 Contract Summary (for customers from 2 October 2024 to 31 December 2024).
- €25 5G SIM (€20 Clubcard) Bill Pay Plan Terms & Conditions (from 2 October 2024 to 31 December 2024)
- Prepay Data Plus Terms and Conditions (for customers from 2 October 2024 to 31 December 2024)
- €15 Family SIM Plan Terms and Conditions (for customers from 2 October 2024 to 31 December 2024)
- €55 Monthly Bill Pay Plan Contract Summary (for customers from 2 October 2024 to 15 April 2025)
- €45 Monthly Bill Pay Plan Contract Summary (for customers from 2 October 2024 to 15 April 2025)
- €35 Monthly Bill Pay Plan Contract Summary (for customers from 1 January 2024 to 15 April 2025)
- Prepay Data Plus Terms and Conditions (for customers from the 1st Jan 2025 to 26th May 2025)
- Prepay 15 Terms and Conditions for customers from 2nd Oct 2024 to 26th May 2025
- Prepay Terms and Conditions for Customers from the 1st May 2023 to 26th May 2025
- Prepay Data Plus Terms and Conditions (for customers from 27 May 2025 to 3 September 2025)
- General Terms and Conditions for Customers from the 5th March 2024 to 26th May 2025
- Clubcard Double Minutes Terms and Conditions (for customers from 14 July 2022 to 3 September 2025)
- Prepay Terms and Conditions (for customers from 28 November 2025 to 11 December 2025)
- €40 (€35 Clubcard) Monthly Bill Pay Plan Contract Summary (from 16 April to 31 December 2025)
- Loyalty Monthly SIM Only Bill Pay Plan Contract Summary (for customers from 1 to 4 January 2026)
- €15 Family SIM Plan Contract Summary (for customers from 1 January 2025 to 4 January 2026)
- €60 (€55 Clubcard) Monthly Bill Pay Plan Contract Summary (from 16 April 2025 to 4 January 2026)
- €50 (€45 Clubcard) Monthly Bill Pay Summary (for customers from 16 April 2025 to 4 January 2026)
- €40 (€35 Clubcard) Monthly Bill Pay Plan Contract Summary (for customers from 1 to 4 January 2026)
- €25 5G SIM (€20 Clubcard) Bill Pay Plan Contract Summary (for customers from 1 to 4 January 2026)
- €10 Monthly Sim Only Bill Pay Contract Summary (for customers from 1 March 2024 to 4 January 2026)
- Prepay 15 Contract Summary (for customers from 1 to 4 January 2026)
- Prepay Data Ultra 5G Contract Summary (for customers from 1 to 4 January 2026)
- Prepay Data Plus Contract Summary (for customers from 11 December 2025 to 4 January 2026)
- €25 5G SIM Only (€20 Clubcard) Monthly Bill Pay Contract Summary (5 January 2026 - 21 January 2026)
- €25 5G SIM (€20 Clubcard) Bill Pay Plan Terms and Conditions (1 January 2025 to 21 January 2026)
- €30 12 Month SIM Only Bill Pay Plan Promotion Terms and Conditions (22 January 2026)
Handset and Device Promotions
- Samsung A57/A37 Awesome Accelerator GWP Promotion Terms and Conditions
- Samsung A series x Buds3 FE GWP Promotion Terms and Conditions
- Xiaomi Redmi Note 13 Pro+ 5G GWP Promotion
- Samsung S23 Trio Promotion Terms and Conditions
- SAMSUNG OCTOBER OVERDRIVE PROMOTION TERMS AND CONDITIONS
- PROMOTION TERMS AND CONDITIONS XIAOMI GWP PROMOTION
- OPPO Reno8 Pro Free OPPO Watch
- Win a iPhone 11 with May Offers Registration
- Samsung Galaxy A34 5G and Samsung Galaxy A54 5G Galaxy Buds2 Promotion
- OPPO Reno 8 Free OPPO Enco Air Headset
- OPPO Find X5 Pro 5G – Free OPPO Gift Pack via Redemption
- SAMSUNG ELECTRONICS LIMITED S SERIES CHROMEBOOK4 PROMOTION
- SAMSUNG ELECTRONICS LIMITED NEW YEAR FAST START PART A GWP PROMOTION
- Samsung 20 Days of Christmas Promotion Terms and Conditions
- Samsung Galaxy S21 FE 5G & Galaxy Buds Live
- OPPO Find X5 Lite Free OPPO Band promotion terms and conditions 2022
- Samsung Redemption promotion terms and conditions 2022
- XIAOMI GWP PROMOTION 2022
- SAMSUNG ELECTRONICS (UK) LIMITED SAMSUNG OCTOBER OVERDRIVE 2022 PROMOTION TERMS AND CONDITIONS
- SAMSUNG ELECTRONICS (UK) LIMITED SMP BUDS2 2022 GWP PROMOTION TERMS AND CONDITIONS
- Samsung Galaxy Z Flip 4 Trade-in Promotion
- Samsung Back to School Promo 2022
- Xiaomi Redmi Note 11 pro 5G-promotion
- SAMSUNG ELECTRONICS (UK) LIMITED FOLD4 / FLIP4 GWP – BUDS2 PRO PROMOTION
- SAMSUNG ELECTRONICS (UK) LIMITED DISNEY+ 12 MONTH SUBSCRIPTION PROMOTION
- TCL 30 5G and TCL MoveAudio S200 Earbuds Promotion
- Xiaomi Redmi Note 10 Pro & Mi Smart band 6 Promotion
- Samsung Galaxy Fit2 Bundle Promotion
- SAMSUNG ELECTRONICS (UK) LIMITED RECYCLE REWARDS PROMOTION TERMS AND CONDITIONS
- Samsung Galaxy Fit2 Bundle Promotion June 2022
- Xiaomi 12 GWP Promotion
- Samsung Galaxy S22 Series ROI 6 months Disney+ Terms and Conditions
- Samsung Galaxy S22 Series ROI 12 months Disney+ Terms and Conditions
- Samsung (Free Galaxy Buds Live) Promotion
- Xiaomi Redmi 10 and Smartband 5 Promotion
- Winter Watch Active Promotion
- Chromebook GWP Promotion
- Nokia G20 & Nokia BH-205 earbud & Nokia G20 clear case promotion
- Terms and Conditions Samsung Gifts that Give Back promotion Samsung electronics (UK) limited
- Xiaomi Redmi Note 10 Pro & Mi Smart band 5 Promotion
- Xiaomi 11 T & Mi Watch Promotion
- Xiaomi 11 Lite 5G NE & Mi Smart band 6 Promotion
- TCL 20SE & TCL 500TWS Earbuds Promotion
- OPPO Reno4 Pro 5G and Enco Air Earbuds Promotion
- Nokia X20 & Nokia E-1200 Headphones Promotion
- SAMSUNG ELECTRONICS (UK) LIMITED FOCUS ON FLIP3 PROMOTION
- Samsung Galaxy A52s 5G PRE-Order and launch Promotion
- Nokia G20 & Nokia BH-605 earbud Promotion
- Samsung Galaxy S21 Buds GWP Promotion
- Fairphone Free Longevity Kit 2021 T&C's
- Huawei GT2e 46mm Smart Watch Black Promotion June 2021
- Nokia 8.3 5G Accessory Bundle Promotion June 2021
- November Prepay Offers
- June Bill Pay Offers 06.06.19 – 03.07.19
- May Bill Pay Offers 09.05.19 – 05.06.19
- Apple IPhone 7 32GB and Samsung Galaxy S8 April Online Exclusive
- April bill pay offers 08.04.19 - 08.05.19
- August Bill Pay Offers 02.01.18 – 05.09.18
- November Bill Pay Offers
- 2000 clubcard points for Motorola Moto G4
- Samsung Galaxy Alpha Offer
- Samsung Galaxy A5
- Online Exclusive Offer – HTC One A9 - Terms & Conditions
- November Online Exclusive – HTC One A9
- Motorola Online Exclusive Prepay Offers
- ‘Guess what you’re getting’ Christmas Competition
- Dundrum on Ice Competition Terms & Conditions
- Alcatel POP 4 Plus Terms and Conditions
- iPhone X Colleague Competition Terms and Conditions
- Samsung Harmon Kardon Citation Speaker
- Sony Playstation Plus Offer T&C's
- TCL Free Gift Promotion July / August 2020 T&C's
- Samsung Back to School Promotion 5th August to 2nd September 2020
- Fairphone 3 House of Marley Chant Speaker Bundle Promotion November 2020
- Samsung Blue Rewards Cashback Promotion December 2020
- Nokia 5.3 Earbuds Promotion December 2020
- Today FM and Tesco Mobile Samsung Galaxy S20FE Promotion
- Nokia 8.3 5G Accessory Bundle Promotion November 2020
- Samsung Free Harmon Kardon Speaker Offer 2020 T&C's
- Samsung Free Get Active Watch Offer 2020 T&C's
- Fairphone Cashback Offer 2021 T&C's
- Samsung Galaxy S21 Buds Promotion February 2021
- Samsung A Series Galaxy Buds+ Promotion March 2021
- Galaxy Google Play Promotion March 2021
- Huawei GT2e 46mm Smart Watch Black Promotion April 2021
- Fairphone Free Gift Card T&C's
- Samsung Summer Cashback June 2021
- Xiaomi Redemption Terms - Xiaomi 14 - Pad 6 and Keyboard
- Samsung A Series Cashback T&C's
- Spring Tab S6 Lite GWP
- Samsung S23FE Earbuds Promotion
- Samsung AI Cashback T&Cs
- Honor Band 9 GWP T&Cs
- Honor Band 9 and Honor Earbuds X6 GWP promotion
- Samsung Summer of FE Promotion
- Samsung Super September 2024
- Samsung – A55, A35 & XCOVER7 with Galaxy FIT3 T&Cs
- Honor 200 and PAD X8A promotion T&Cs
- Xiaomi 14T promotion T&Cs
- Redmi Note 13 Pro+ 5G promotion T&Cs
- XIAOMI GWP PROMOTION
- Honor 200 Pro & Honor Pad X8a promotion T&Cs
- Win a Xiaomi Redmi Note 14 Pro+ 5G with Redmi Watch 5 promotion T&Cs
- SAMSUNG GET MORE WITH GALAXY GWP PROMOTION
- Samsung S25 Family + Galaxy Buds3 PRO GWP Promotion
- Win a Xiaomi 15 with Xiaomi Robot Vacuum X20 Pro promotion T&Cs
- Win a Xiaomi 14T with Xiaomi Buds 5
- Switching/Port-In Offer Terms and Conditions
- Xiaomi GWP Promotion
- Samsung Series A with Premium Pack Gift Promotion T&Cs
- Xiaomi 15 Redemption Terms
- Samsung Term Time Tech GWP Promotion T&Cs
- Xiaomi 14T GWP Promotion August
- Win an iPhone 15 or a Samsung Galaxy S25 FE with Black Friday Registration
- Xiaomi GWP Promotion Terms & Conditions
- Xiaomi Redemption Terms - Xiaomi 15T
- Xiaomi Redemption Terms - Xiaomi Redmi Note 14 Pro+ 5G
- Xiaomi Redmi Note 14 pro+ 5G Terms and Conditions
- Xiaomi 15T Voucher Redemption Terms