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Understanding Your Credit Limit

If you're a Bill Pay customer, your plan includes a monthly allowance for calls, texts, and data. Your credit limit is the amount you can spend outside your monthly plan before service interruptions occur.

To avoid hitting your limit:

  • Keep track of your usage in the  Tesco Mobile app 

  • We will send you usage alerts at 80% and 100% of your plan allowances and again at 80% and 100% of your credit limit.

  • If you receive a message regarding your credit limit and would like to discuss it with our team, please reach out to us.

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