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Responding to Covid-19 – we’re here to help

In line with Government guidance, our phone shops have re-opened and will operate under normal phone shop trading hours. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

In line with Government guidance, our phone shops have re-opened and will operate under normal phone shop trading hours. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

Help Centre > Your Phone

Your Phone

Irish Text Relay Service.

Tesco Mobile are pleased to support the Irish Text Relay Service to our customers.

ITRS translates text into voice and voice into text to facilitate a person with a hearing disability in making and receiving calls in the Republic of Ireland. Calls are relayed through our ITRS agents who performs this translation.

The ITRS service is operated by eir serving the customers of Three, eir, Meteor, Sky, Tesco Mobile, Virgin Media, and Vodafone and is funded by each of these operators. ITRS now incorporates multimedia access via new app services and will supplement the existing Minicom service from May 31st 2017.

To find out more information on ITRS please click here
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