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Help Centre > Getting Started

Getting Started

Delivery.

Delivery for Orders Placed Online or Over the Phone

Your SIM card/phone will be sent to your delivery address via courier. We are currently experiencing a high volume of orders and will make every effort to deliver your online purchase as soon as possible, however deliveries mat take longer than usual’ 

However, at times due to situations outside of our control, we may not be able to do this in all circumstances. Please note that we do not deliver over weekends or bank holidays.

We require a signature upon delivery for orders that include a mobile phone. Once delivered, you are responsible for the phone/SIM and liable for any damage, loss or theft. For more details on our delivery policy, see Terms & Conditions.

For price plans that include a mobile phone, you are limited to 2 connections per account. However, you can have up to 5 SIM cards registered. When ordering and to ensure availability, you are limited to ordering 5 SIM cards.

You can place your order through our online shop here, or contact one of our sales advisors on 089 4941000 and we will be happy to place the order with you.

Cancelling During Cooling Off Period

If you change your mind within 14 days of your purchase, we offer a no quibble refund guarantee. This runs from the date that you receive your SIM card/mobile phone. If you have used your SIM card prior to cancellation, you will incur charges for this usage.

Apple iPhone 12
Apple iPhone 12
Samsung Galaxy S23 FE
Samsung Galaxy S23 FE
Honor Magic6 Lite
Honor Magic6 Lite
Xiaomi Redmi Note 13 Pro+ 5G
Xiaomi Redmi Note 13 Pro+ 5G
Apple iPhone 13
Apple iPhone 13
Apple iPhone 14
Apple iPhone 14
Apple iPhone 11
Apple iPhone 11
Apple iPhone 15
Apple iPhone 15
Google Pixel 8
Google Pixel 8
Google Pixel 7a
Google Pixel 7a
Apple iPhone 15 Plus
Apple iPhone 15 Plus
Oppo Reno8 Pro
Oppo Reno8 Pro
Apple iPhone 15 Pro
Apple iPhone 15 Pro
Apple iPhone 15 Pro Max
Apple iPhone 15 Pro Max
TCL 40 SE
TCL 40 SE
Oppo Reno8
Oppo Reno8
Xiaomi 12T
Xiaomi 12T
Mint+ Apple iPhone 11
Mint+ Apple iPhone 11
Mint+ Apple iPhone 12
Mint+ Apple iPhone 12
Mint+ Apple iPhone 13
Mint+ Apple iPhone 13
Oppo Reno10 5G
Oppo Reno10 5G
Samsung Galaxy A15
Samsung Galaxy A15
Samsung Galaxy A35 5G
Samsung Galaxy A35 5G
Samsung Galaxy A55 5G
Samsung Galaxy A55 5G
Samsung Galaxy S23
Samsung Galaxy S23
Samsung Galaxy S24
Samsung Galaxy S24
Samsung Galaxy S24 Ultra
Samsung Galaxy S24 Ultra
Samsung Galaxy S24+
Samsung Galaxy S24+
Xiaomi 13T
Xiaomi 13T
Xiaomi Redmi Note 13
Xiaomi Redmi Note 13
Xiaomi 12
Xiaomi 12
Samsung Galaxy Z Flip 5
Samsung Galaxy Z Flip 5
TCL 406
TCL 406
Xiaomi Redmi A2
Xiaomi Redmi A2
Nokia C32
Nokia C32
Honor Magic6 Lite
Honor Magic6 Lite
Xiaomi Redmi 12C
Xiaomi Redmi 12C
Apple iPhone 13
Apple iPhone 13
Xiaomi Redmi Note 13 Pro+ 5G
Xiaomi Redmi Note 13 Pro+ 5G
Apple iPhone 15
Apple iPhone 15
Apple iPhone 11
Apple iPhone 11
Google Pixel 8
Google Pixel 8
Oppo A38
Oppo A38
Apple iPhone 15 Plus
Apple iPhone 15 Plus
Oppo Reno8 Pro
Oppo Reno8 Pro
Google Pixel 7a
Google Pixel 7a
Apple iPhone 15 Pro
Apple iPhone 15 Pro
Apple iPhone 15 Pro Max
Apple iPhone 15 Pro Max
TCL 40 SE
TCL 40 SE
Doro 6820
Doro 6820
Oppo Reno8
Oppo Reno8
Mint+ Apple iPhone 11
Mint+ Apple iPhone 11
Mint+ Apple iPhone 12
Mint+ Apple iPhone 12
Honor 90 Smart
Honor 90 Smart
Mint+ Apple iPhone 13
Mint+ Apple iPhone 13
Mint+ Apple iPhone SE 2020
Mint+ Apple iPhone SE 2020
Oppo Reno10 5G
Oppo Reno10 5G
Samsung Galaxy A05s
Samsung Galaxy A05s
Samsung Galaxy A15
Samsung Galaxy A15
Samsung Galaxy A35 5G
Samsung Galaxy A35 5G
Samsung Galaxy A55 5G
Samsung Galaxy A55 5G
Samsung Galaxy S23
Samsung Galaxy S23
Samsung Galaxy S24
Samsung Galaxy S24
Samsung Galaxy S24 Ultra
Samsung Galaxy S24 Ultra
Samsung Galaxy S24+
Samsung Galaxy S24+
TCL 4042S
TCL 4042S
Xiaomi 13T
Xiaomi 13T
Xiaomi Redmi 10 - Nearly New
Xiaomi Redmi 10 - Nearly New
Xiaomi Redmi 13C
Xiaomi Redmi 13C
Xiaomi Redmi Note 13
Xiaomi Redmi Note 13
Oppo Find X3 Lite
Oppo Find X3 Lite
Xiaomi 12
Xiaomi 12
Xiaomi Redmi Note 12 Pro 5G
Xiaomi Redmi Note 12 Pro 5G
Samsung Galaxy Z Flip 5
Samsung Galaxy Z Flip 5