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Responding to Covid-19 – we’re here to help

In line with Government guidance, our phone shops have re-opened and will operate under normal phone shop trading hours. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

In line with Government guidance, our phone shops have re-opened and will operate under normal phone shop trading hours. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

More information
More information
Help Centre > Your Phone

Your Phone

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Apple iPhone Setup Guide.


To get the best service possible from our network, please follow the simple steps below to check you have the correct settings for your iPhone.



1. Go to Settings on your phone


2. Select Mobile Data

 
 

3. In the section Mobile Data, swipe the button to green & select Mobile Data Options.  



4. Select Voice & Data



6. Select LTE, VoLTE Off and watch the tick appear. 
On some iPhones this might say 2G, 3G and 4G (or LTE) instead. Press the return arrow in the top left of the screen to go back to the 
Mobile Data Options screen.







7. In the section Data Roaming, swipe the button to green. Press the return arrow in the top left of the screen to go back to the Mobile Data screen.



8. Select Mobile Data Network
 

8


9. Check that both sections highlighted below say tescomobile.liffeytelecom.com.  If the section is blank, please fill in the words tescomobile.liffeytelecom.com




10. Check that the MMSC and MMS Proxy sections highlighted below have the information included beside them. If the section is blank, please  fill in the text. 


   
 


 

 

That’s it. You’re all set up. Enjoy your new iPhone.
 

That’s it. You’re all set up. Enjoy your new iPhone.
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