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Responding to Covid-19 – we’re here to help

Under Government guidance, phone retail is not considered an essential retail service at this time. Our phone shops are now closed, but customers can continue to purchase online if they wish. If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels

Help Centre > Prepay


Topping Up Abroad.

We recommend that you Top Up before leaving Ireland. 

While abroad you can Top Up through and our Self-Serve Android or iOS App.

You can register your Credit/Debit card for Top Up on My Tesco Mobile or on the My Tesco Mobile app and once registered, you can top up through the app or by sending a text containing the number that you wish to top up by (e.g. € 15) to 1745. 

Top Up through PayPal is also an option through My Tesco Mobile.

Can I Use a Tesco Mobile UK Voucher?

Tesco Mobile UK vouchers will not work in Ireland and vice versa.

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