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Responding to Covid-19 – we’re here to help

Under Government guidance, phone retail is not considered an essential retail service at this time. Our phone shops are now closed, but customers can continue to purchase online if they wish. If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels

Help Centre > Prepay

Prepay

Top Up with a Voucher.

You can Top Up your Tesco Mobile with a Top Up voucher. This can be bought from any Tesco store, post office or at selected retail outlets nationwide. Click here for a list of Tesco stores. 

·         Payzone
·         Postpoint

You can choose a voucher value of €5, €10, €15, €20, €25 or €30. To Top Up with your voucher from your phone, all you need to do is:
Dial 1740 on your mobile phone and follow the voice prompts.

Type *101*vouchernumber# and press the send or call button on your phone.

Go to the menu on your phone and select the 'Tesco Mobile SIM’ option.

Select 'Top Up', then select 'By Voucher' and follow the prompts.


Lost/Stolen Vouchers

Using the voucher serial number, we can check if it has been used. If it hasn’t, the store of purchase can assist.
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