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Help Centre > Prepay


Cancelling your Prepay Account.

You don’t need to contact us to cancel your pay as you go number. Your number will automatically deactivate after 6 months of non usage. Any credit balance on the account at deactivation will be lost.

Should you wish to take your number to another network, you simply need to contact the network you want to move to. Please ensure your phone is unlocked to accept other network SIMs. Any credit balance on the account will be lost if the number is moved off the network.

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