Getting Started | Help Centre

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Getting Started.

Thank you for choosing Tesco Mobile. Getting started couldn't be easier.
Pop your new SIM card into your phone. If you're unsure how to do this, there's instructions in your phone manual. If you bought a new phone with us, your new sim card will already be in there.
Then just make a call and you're ready to go.

How to Unlock your Phone from Another Network

If you've brought your phone from another network, you may need to have your phone unlocked. If so, you will need to contact your previous network provider, quoting your phone IMEI, which can be found on the box of the phone or by dialing *#06#.
Please note that all networks will have terms and conditions for unlocking phones.

Internet

You will need extra settings if you have just moved to Tesco Mobile or if you have moved your SIM card to another phone.

Please click here to set up your phone.

Using the link above, you can send settings to your phone. Enter your mobile number, choose your phone make and model, and we will send the settings to you via text. Follow the instructions provided to install the settings.