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Responding to Covid-19 – we’re here to help

Under Government guidance, phone retail is not considered an essential retail service at this time. Our phone shops are now closed, but customers can continue to purchase online if they wish. If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels

Help Centre > International & Roaming

International & Roaming

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Roaming Rates.

Tesco Mobile customers are automatically set up to use their phones abroad. This service is called international roaming. 

Tesco Mobile has teamed up with an international roaming partner which gives our customers world-wide access to 100's of destinations. 
To ensure you are up to date on latest tips on roaming, please review the other articles in this section. 

World Roaming rates are available here

PrePay Customers - EU Roaming Fair Usage Allowances are available here

BillPay Customers - EU Roaming Fair Usage Allowances are available here

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