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Responding to Covid-19 – we’re here to help

In line with Government guidance, our phone shops have now re-opened and will be open each day from 12pm-6pm. Our phone shop in the Crescent Shopping Centre, Limerick will remain closed until further notice. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

In line with Government guidance, our phone shops have now re-opened and will be open each day from 12pm-6pm. Our phone shop in the Crescent Shopping Centre, Limerick will remain closed until further notice. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

Fair Use Policy

Prepay - €15 top up

Fair usage applies to unlimited services - i.e. per 28 day period, up to 3,000 Tesco Mobile to Tesco Mobile texts and 10,000 call minutes to landlines and mobile phones in the Republic of Ireland and while roaming in the EU and 15GB of data to use in the Republic of Ireland and up to 7GB while roaming in the EU.

Once you exceed the fair use limits, out of bundle rates apply. Excludes roaming outside of the EU, international calls, premium rate and other non-geographic usage (other than calls to 1850, 1890, 0818 and 076 from 1 December 2019).


Bill pay

Fair usage applies to unlimited services - i.e. per 30 day period, up to 10,000 call minutes and 10,000 texts to landlines and mobile phones in the Republic of Ireland and while roaming in the EU and up to 23.2GB while roaming in the EU depending on your plan.

Once you exceed the fair use limits, out of bundle rates apply. Excludes roaming outside of the EU, international calls, premium-rate and other non-geographic usage (other than calls to 1850, 1890, 0818 and 076 from 1 December 2019).


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