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Lost / Stolen Phones

If your phone is lost or stolen, call us on 089 420 0000 or 1749 call us any time day or night and we can block your phone so no one else can use it.

We can send you another SIM card, or you can pick one up in your nearest Tesco store. and we'll transfer your mobile number and credit. Please report the loss to the Gardaí and Tesco Mobile Customer Care within 24 hours if your mobile phone is covered by insurance. 

Nuisance Calls

If you are receiving nuisance calls, we would suggest you report this to the Gardaí. You can list your number as ‘ex-directory’ on this site under the ‘My Tesco Mobile’ section or you can call us on 1749 and we can do this for you. We can also change your number for you, if necessary.

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