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Responding to Covid-19 – we’re here to help

In line with Government guidance, our phone shops have now re-opened and will be open each day from 12pm-6pm. Our phone shop in the Crescent Shopping Centre, Limerick will remain closed until further notice. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

In line with Government guidance, our phone shops have now re-opened and will be open each day from 12pm-6pm. Our phone shop in the Crescent Shopping Centre, Limerick will remain closed until further notice. Customers can also continue to use www.tescomobile.ie for services and support if they wish.

If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels.

Our Customer Care

Our friendly customer care teams are on hand to answer any questions you may have regarding your phone, your sim or your usage.

Here are the ways we can help:
  • Our help centre. The questions that come up most often for our customers are answered here and this is the first place you should look.
  • You can talk to one of our helpful staff at our call centre in Waterford. Chat to us between 8am and 8pm Monday to Sunday and Bank Holidays! We promise to help you any way we can.
  • You can chat to us live on our website, on Facebook or Twitter
  • We aim to answer any email questions within 48 hours
  • You can talk to us in person at any one of our 31 stores across Ireland. See our list of stores
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