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Our Customer Care

Our friendly customer care teams are on hand to answer any questions you may have regarding your phone, your sim or your usage.

Here are the ways we can help:
  • Our help centre. The questions that come up most often for our customers are answered here and this is the first place you should look.
  • You can talk to one of our helpful staff at our call centre in Waterford. Chat to us between 8am and 8pm Monday to Sunday and Bank Holidays! We promise to help you any way we can.
  • You can chat to us live on our website, on Facebook, Twitter or
  • We aim to answer any email questions within 48 hours
  • You can talk to us in person at any one of our 31 stores across Ireland. See our list of stores
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