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Responding to Covid-19 – we’re here to help

Under Government guidance, phone retail is not considered an essential retail service at this time. Our phone shops are now closed, but customers can continue to purchase online if they wish. If you have any queries in relation to this, or any other issue, please don’t hesitate to contact customer service. We may take longer to respond to phone queries, at the moment. For a quicker response contact us via the My Tesco Mobile app, webchat, or our social media channels

About Us

From unlimited plans to quality customer service it’s easy to see why Tesco Mobile is Ireland’s most recommended network*

You can count on us to have a wide range of the leading smartphones on great value plans that actually earn you rewards. Our phones are available online, in-store or over the phone, and ordering with us is quick and easy. If you need any help switching, please see our help video here.

When you order with us online, you won’t be left waiting long as we do our best for next day delivery if you order before 1pm. If you change your mind within 14 days, we offer a refund guarantee. It runs from the date you receive your SIM card/phone.

We believe mobile networks should be more rewarding, that’s why we give you double Clubcard points. All you have to do is register your Clubcard to your Tesco Mobile account to start collecting points, it couldn’t be easier. And what’s more, you can make your vouchers go even further by turning €5 into €15 with Clubcard Boost.

We are always there to help. Our Waterford-based call centre is open to answer all your questions from 8am-8pm every day, including Sundays and Bank Holidays. You can also reach us on Facebook, Twitter or webchat.

*Most recommended network statement is based on Tesco Mobile’s Net Promoter Score (NPS TM) in independent customer research conducted by Coyne Research between 18th and 26th July 2017. Unlimited plans are only available on our specific Bill Pay plans, contract terms apply.
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