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Help Centre > Getting Started

Getting Started

Getting Started.

Thank you for choosing Tesco Mobile. Getting started couldn't be easier. 
Pop your new SIM card into your phone. If you're unsure how to do this, there's instructions in your phone manual. If you bought a new phone with us, your new sim card will already be in there. 
Then just make a call and you're ready to go.

 

How to Unlock your Phone from Another Network

If you've brought your phone from another network, you may need to have your phone unlocked. If so, you will need to contact your previous network provider, quoting your phone IMEI, which can be found on the box of the phone or by dialing *#06#. 
Please note that all networks will have terms and conditions for unlocking phones. 

Internet 

You will need extra settings if you have just moved to Tesco Mobile or if you have moved your SIM card to another phone. 

Please click here to set up your phone. 

Using the link above, you can send settings to your phone. Enter your mobile number, choose your phone make and model, and we will send the settings to you via text. Follow the instructions provided to install the settings. 

Apple iPhone 12
Apple iPhone 12
Apple iPhone 13
Apple iPhone 13
Apple iPhone 15
Apple iPhone 15
Honor 200 Pro
Honor 200 Pro
Samsung Galaxy S24
Samsung Galaxy S24
Xiaomi 14T
Xiaomi 14T
Xiaomi Redmi Note 13 Pro+ 5G
Xiaomi Redmi Note 13 Pro+ 5G
Oppo Reno12 Pro 5G
Oppo Reno12 Pro 5G
Apple iPhone 14
Apple iPhone 14
Apple iPhone 15 Pro
Apple iPhone 15 Pro
Apple iPhone 16
Apple iPhone 16
Apple iPhone 16 Plus
Apple iPhone 16 Plus
Apple iPhone 16 Pro
Apple iPhone 16 Pro
Apple iPhone 16 Pro Max
Apple iPhone 16 Pro Max
Honor 200
Honor 200
Honor Magic6 Lite
Honor Magic6 Lite
Mint+ Apple iPhone 13
Mint+ Apple iPhone 13
Mint+ Apple iPhone 12
Mint+ Apple iPhone 12
Samsung Galaxy A15
Samsung Galaxy A15
Samsung Galaxy A35 5G
Samsung Galaxy A35 5G
Samsung Galaxy A55 5G
Samsung Galaxy A55 5G
Samsung Galaxy S23 FE
Samsung Galaxy S23 FE
Samsung Galaxy S23
Samsung Galaxy S23
Samsung Galaxy S24 FE
Samsung Galaxy S24 FE
Samsung Galaxy S24+
Samsung Galaxy S24+
Samsung Galaxy S24 Ultra
Samsung Galaxy S24 Ultra
Samsung Galaxy Z Flip 6
Samsung Galaxy Z Flip 6
Xiaomi Redmi Note 13
Xiaomi Redmi Note 13
Apple iPhone 12
Apple iPhone 12
Apple iPhone 13
Apple iPhone 13
Apple iPhone 15
Apple iPhone 15
Honor 200 Pro
Honor 200 Pro
Samsung Galaxy S24
Samsung Galaxy S24
Xiaomi 14T
Xiaomi 14T
Xiaomi Redmi Note 13 Pro+ 5G
Xiaomi Redmi Note 13 Pro+ 5G
Oppo Reno12 Pro 5G
Oppo Reno12 Pro 5G
Apple iPhone 14
Apple iPhone 14
Apple iPhone 15 Pro
Apple iPhone 15 Pro
Apple iPhone 16
Apple iPhone 16
Apple iPhone 16 Plus
Apple iPhone 16 Plus
Apple iPhone 16 Pro
Apple iPhone 16 Pro
Apple iPhone 16 Pro Max
Apple iPhone 16 Pro Max
Doro 6820
Doro 6820
Honor 200
Honor 200
Honor 90 Smart
Honor 90 Smart
Honor Magic6 Lite
Honor Magic6 Lite
Honor X6b
Honor X6b
Mint+ Apple iPhone 11
Mint+ Apple iPhone 11
Mint+ Apple iPhone SE 2020
Mint+ Apple iPhone SE 2020
Mint+ Apple iPhone 13
Mint+ Apple iPhone 13
Nokia 2660
Nokia 2660
Oppo A17 - Nearly New
Oppo A17 - Nearly New
Oppo A38
Oppo A38
Mint+ Apple iPhone 12
Mint+ Apple iPhone 12
Mint+ Apple iPhone 12 White
Mint+ Apple iPhone 12 White
Oppo Reno8
Oppo Reno8
Samsung Galaxy A05s
Samsung Galaxy A05s
Samsung Galaxy A15
Samsung Galaxy A15
Samsung Galaxy A35 5G
Samsung Galaxy A35 5G
Samsung Galaxy A55 5G
Samsung Galaxy A55 5G
Samsung Galaxy A34 5G
Samsung Galaxy A34 5G
Samsung Galaxy S23 FE
Samsung Galaxy S23 FE
Samsung Galaxy S23
Samsung Galaxy S23
Samsung Galaxy S24 FE
Samsung Galaxy S24 FE
Samsung Galaxy S24+
Samsung Galaxy S24+
Samsung Galaxy S24 Ultra
Samsung Galaxy S24 Ultra
Samsung Galaxy Z Flip 6
Samsung Galaxy Z Flip 6
TCL 4042S
TCL 4042S
TCL 406 - Nearly New
TCL 406 - Nearly New
TCL 501
TCL 501
TCL 505
TCL 505
Xiaomi Redmi 13C
Xiaomi Redmi 13C
Xiaomi Redmi Note 12 - Nearly New
Xiaomi Redmi Note 12 - Nearly New
Xiaomi Redmi Note 13
Xiaomi Redmi Note 13
Xiaomi Redmi 12C - Nearly New
Xiaomi Redmi 12C - Nearly New
Samsung Galaxy A54 5G
Samsung Galaxy A54 5G
Xiaomi Redmi 14C
Xiaomi Redmi 14C
HMD Pulse Pro
HMD Pulse Pro
Xiaomi Redmi A3
Xiaomi Redmi A3
Honor 200 Smart
Honor 200 Smart