Skip to main content

Access your account on the go

Get most out of your account with our App.

sorry we don't currently have a windows app.

Help Centre > My Tesco Mobile

My Tesco Mobile

Jump to a help topic
See all help topics in My Tesco Mobile

My Tesco Mobile Registration.

By Registering your prepay account, it gives you great flexibility in Topping up your account, checking your balances and purchasing Add-Ons should you need that extra Text or Data boost to get you through the month

The app is available for download from the Apple App Store or the Android Play Store, to quickly download it.

Just follow the simple steps and your done, and ready to manage your account any time any place anywhere !.

The app is available for download from the App Store or Play Store, click on the links below.


Changing your Password

Once logged in, go to the 'Details' tab on the left hand menu. From here, choose the option to Change Password.
Just enter your current password, your new password, and confirm your new password. Click on Change Password at the bottom to complete. 


Forgot your Password

If you have forgotten or need to reset your password, through the Self-Serve Mobile App. Click on the forgot password link at the login screen for the Self-Serve App.

You will be asked for your mobile number and your mother’s maiden name (in the case sensitive format you entered on registration).

You will then be sent a text with a new password. 


Account Locked

If your password is locked, you just need to follow the 'Forgot your password' process as outlined above.

Didn't find what you were looking for?

back to top