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Contact Tesco Mobile

Have a Question?

Can we help you?

Many of our most asked questions are answered through our online help centre. Some of these are listed below, or you can click on the help centre button for additional support.

Need to contact us?

Chat to us

Can’t talk on the phone right now? You can always chat to a member of our customer care team through Livechat. Livechat is available from 8am-8pm, Monday to Sunday and our customer care advisors are happy to help.

Other ways to get in touch

If an advisor isn't available via live chat and you don't see the 'click to chat' option, then there are still lots of ways you can get in touch with us for help.

  • For Customer Care or Tech Support call our team in Waterford on 089 420 0000 or 1903 (from your Tesco Mobile). Operating hours:
    • Monday – Friday: 8am - 8pm.
    • Saturday, Sunday & Bank Holidays 9am - 6pm
  • Looking to join Tesco Mobile or check out your upgrade options call our telesales team on 089 494 1000 between 9am – 8pm Monday – Friday and on Saturdays & Bank Holidays between 9:30am – 6pm.
  • You can contact us using our secure in-app messenger. Just download the Tesco Mobile app and you can message us any time. We'll get back to you during our opening hours between 8am and 8pm every day
  • You can message us any time on Facebook and we'll get back to you during our opening hours: 8am - 8pm Monday to Sunday
  • Most of our stores are open from 10am-7pm Monday to Saturday, Sundays vary. Find out the opening times for your local Phone Shop by using our store locator.