Get most out of your account with our App.
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Many of our most asked questions are answered through our online help centre. Some of these are listed below, or you can click on the help centre button for additional support.
If you would prefer to contact us through email, click here. If you send us an email we will get back to you on your query within 48 hours. If you would like a speedier response, why don’t you chat to us on Livechat.
Can’t talk on the phone right now? You can always chat to a member of our customer care team through Livechat. Livechat is available from 8am-8pm, Monday to Sunday and our customer care advisors are happy to help.
Are you a Tesco Mobile Ireland customer? Our customer care team can only assist you if you are a Tesco Mobile Ireland customer. Tesco Mobile UK customers should contact the UK customer care team on https://www.tescomobile.com/contact-us
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Telesales
Call our Telesales team from 9.30am - 8.00pm Monday - Friday
Also available on Saturday from - 9.30am - 6.00pm
Call us directly on 089 4941000
Call us on 1749 from your Tesco Mobile phone or on +353 (0)89 420 0000 if you're calling from another network or from abroad.
If you send us an email we will get back to you on your query within 48 hours.
Please enter your mother’s maiden name if we have your details, or a frequently dialled number if we don’t.