If your phone is lost or stolen, call us straight away on 089 420 0000 or 1749 from your Tesco Mobile from another Tesco Mobile (calls cost 20c regardless of duration) or on 089 420 0000 from any other phone (other network providers charges vary. Calls may be recorded).
We'll block your phone so no one else can use it. This service is available 24 hours a day. We'll send you another SIM card and transfer your mobile number and credit.
You will need to report the loss to the police and Tesco Mobile Customer Care within 24 hours in order to proceed with any insurance claims. Don't be without your mobile - order a new phone now.