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Privacy Policy

  1. We will use the information we hold about you including your name, address, your Mobile Phone number and spending (“your information”) to manage our relationship with you, conduct research on your use of the Services, help us make informed business decisions and inform you of Tesco Mobile offers and services. If you would prefer us not to inform you of offers and services, please let us know by contacting customer care. If you change any of your details please let us know.
  2. If you use a credit or debit card for any Tesco Mobile service, we may request additional information regarding your credit or debit card details for security purposes.
  3. If you register your Tesco Clubcard number to your Mobile Phone number to allow you to collect Tesco Clubcard points you agree to the sharing of your Tesco Clubcard information with us for the allocation of points and marketing purposes including direct marketing via post, email, telemarketing and SMS. Please note that this use of your information is additional to and does not affect the use by Tesco Clubcard of information collected by Tesco Clubcard in accordance with the Tesco Clubcard terms and conditions.
  4. We may monitor and record calls made to or by customer care for training purposes and to improve the services we offer you.
  5. We will pass your information to any successors in title to our business and suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no individual customer is identified) for marketing and development purposes. We will not pass your information to anyone else.
  6. We will comply at all times with data protection legislation and any other legislation relating to the protection of personal information.
  7. You have the right to access personal information that we hold about you. To obtain a copy of the personal information, please write to us at the following address: Data Protection Officer, Tesco Mobile Ireland Limited, Gresham House, Marine Road, Dun Laoghaire, Co. Dublin enclosing your name and postal details and a cheque for €6.35 made payable to “Tesco Mobile Ireland Limited”.
  8. If you are under 18 years of age, your parent or guardian may register with Tesco Mobile as an authorised person on your Account. We may provide certain limited personal information about your Account, including your usage, to the authorised person and will allow the authorised person to make certain changes to the Account or Service. When you are over 18 years of age, you may instruct us to cancel the authorised person’s access to your Account.

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