When you buy your Tesco Mobile phone or SIM you're already set up to use your phone when abroad, so long as you have enough credit on your account. This service is called 'International Roaming', or sometimes just 'Roaming'.
You can now roam with Tesco Mobile in over 100 countries if you have a 3G Tesco Mobile SIM card
so keeping in touch with your family and friends back home is easy.
To ensure that your phone is set up for our full roaming service you need to have a 3G Tesco Mobile
SIM card in your phone. To check if you already have a 3G Tesco Mobile SIM card simply take the back
off your phone and look at the SIM card in it. If you have a 3G SIM card it will be blue on the front
with a gold panel and 3G SIM written on it. The reverse will be white with a Tesco Mobile logo and some
numbers printed on it. If your SIM does not fit this description or does not have 3G SIM written on it
please call customer care on 1749 from your Tesco Mobile or 089 420 0000 from any phone and we will send
you a new FREE replacement 3G SIM card which will allow you to roam in over 100 countries.
The table below shows the countries you can roam in with your 3G Tesco Mobile SIM card and the rates you will
pay for roaming in these countries.
| Countries your Tesco Mobile phone will work in |
| Zone 1 - Europe & EC regulated countries |
| Austria, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxemburg, Netherlands, Portugal, Spain, Sweden, UK, Bulgaria,
Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovenia, Slovakia, Gibraltar, Guadeloupe, Martinique,
Reunion (La), French Guiana, Iceland, Liechtenstein, Norway |
| Zone 2 - Rest of Europe |
| Albania, Andorra, Bosnia Herzegovina, Croatia, Faroe Islands, Macedonia, Moldavian Republic, Monaco, Montenegro, San Marino, Serbia,
Switzerland, Turkey, Guernsey Island, Isle of Man, Jersey Island, Greenland |
| Zone 3 - Asia Middle East, CIS & Others |
| Afghanistan, Antarctica, Armenia, Aruba, Ascension, Azerbaijan, Bangladesh, Bahrain, Bhutan, Brunei, Burma, Cambodia, China,
Coco’s Islands, Diego Garcia, East Timor, Georgia, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan,
Korea (North), Korea (South), Kuwait, Kyrgyzstan, Laos, Lebanon, Macao, Malaysia, Maldives, Mongolia, Oman, Nepal, Pakistan,
Palestine, Philippines, Qatar, Russia, Saudi Arabia, Singapore, Sri Lanka, Syria, Taiwan Tajikistan, Thailand, Turkmenistan,
Ukraine, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Belarus |
| Zone 4 - Oceania |
| American Samoa, Australia, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marianne islands, Marshall Islands, Micronesia
(Federated States of), Nauru, New Caledonia, New Zealand, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Tokelau (Polynesia),
Tonga, Tuvalu, Vanuatu, Wallis and Futuna |
| Zone 5 - Africa |
| Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cap Verde Islands, Central African Republic, Chad, Congo, Congo
(Democratic Republic of), Djibouti, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea Bissau, Guinea Republic, Ivory Coast, Kenya,
Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria,
Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Tunisia,
Uganda, Zambia, Zimbabwe |
| Zone 6 - North America, Mexico, Carribean |
| Alaska (USA), Anguilla, Antigua, Barbados, Bermuda, Canada, Cayman Island, Dominica Island, Dominican Rep, Hawaii (USA),Jamaica,
Montserrat, Puerto Rico, Saint Lucia, Saipan/Marianne, St Kitts/Nevis, St Vincent & the Grenadines, Trinidad/Tobago, Turks & Caicos Islands,
U.S.A., Virgin Islands (UK), Antilles (Netherlands), Cuba, Haiti, St. Pierre & Miquelon, Aruba, Bahamas, Grenada, Mexico |
| Zone 7 - Central & South America |
| Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Falkland, Guatemala, Guyana, Honduras, Nicaragua, Paraguay,
Panama, Peru, Suriname, Uruguay, Venezuela, St.-Helene |
For zone 1 all calls made while roaming have a 30 second minimum charge and are billed on a per second basis thereafter, all calls received while roaming are charged on a per second basis.
For all other zones all calls made or received while roaming are charged on a per minute basis.
You can use your phone as if you were at home. Some services can also be accessed through your Tesco Mobile SIM Menu. These are indicated by the tick symbol below.