Orders placed online or over the phone
If you order your SIM card or phone before 1pm, our courier will aim to deliver to you the next working day (Monday – Friday, excludes Bank Holidays), unless situations outside of our control prevent that.
We’ll send it to your billing address by courier and we’ll need to get a signature if you have ordered a phone. We have more information on our delivery policy in our Terms and conditions.
For each price plan you can have two connections per account that include a mobile phone and up to 5 SIM cards.
And if you change your mind within 14 days, we offer a refund guarantee – no questions asked. It runs from the date you receive your SIM card/phone.
When you place on order through tescomobile.ie for a new phone we will email you an Order Tracking number so that you can track your delivery.