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Simply Value Terms & Conditions

The following terms and conditions of the Tesco Mobile Unlimited Calls to Any Network plus 10GB data offer ("Offer") are in addition to and form part of the General Terms and Conditions of the Tesco Mobile Ireland Limited’s mobile telecommunications service which are displayed on In the event of any conflict between these terms and conditions and those on, the terms and conditions on shall prevail.

  • The Offer is available to all new and existing Tesco Mobile Prepay customers who top up by a minimum of €15 in one go every 30 days from 20th July 2016 and will run until 30th April 2018.
  • Customers are eligible for the Offer so long as they remain a Tesco Mobile Prepay customer and continue to top up by a minimum of €15 every 30 days. For the avoidance of doubt, customers who leave Tesco Mobile will no longer be eligible for the Offer.
  • To avail of the Offer, customers must top up by a minimum of €15 in one go every 30 days. Excludes any promotional top up credit received in that 30 day period.
  • If you top up again before the end of the 30 day term, then a new 30 day term starts. If you fail to complete the minimum top up before the end of a 30 day term then you will lose the Offer benefits and will be charged the new standard rates for calls & texts. However topping up by a minimum of €15 in one go will again give you 30 days of benefits.
  • The Offer applies to all standard Republic of Ireland mobile and landline calls and data usage in Ireland. In addition, you can use your off net voice, text and / or data bundle allowances while roaming in the EU in the same way as you would use at home i.e. Roam Like At Home (‘RLAH’), however usage may be subject to a Fair Usage Policy (‘FUP’) and proof of stable links. Tesco Mobile reserves the right to request proof of residency in order to enable you to RLAH i.e. use your Plan / Service while roaming periodically in the EU. Proof of residency may be established through registration with the mytesco portal or Tesco Clubcard or by providing a valid document confirmng your place of residence (see for a complete list of acceptable proofs). The RLAH FUP: the Data FUP allowance will be calculated in accordance with the Commission’s Implementing Regulation (EU) 2016/2286 and you will be informed of this once you start to roam. Once connected to the Tesco Mobile Service you will receive a ‘Welcome’ message which will detail important information to help get you started including providing you with a direct link to where comprehensive information is clearly published on our website regarding roaming services, including information about Tesco Mobiles RLAH service, the FUP and alerts and the Roaming Data cap - see Please refer to the General Terms and Conditions which detail the Roaming Services terms including RLAH terms.
  • It excludes international calls, roaming in non EU countries and calls to directory enquiries, premium rate numbers or any non-standard number, downloads while roaming in non EU countries.
  • To be eligible for UNLIMITED CALLS PLUS 10GB DATA customers must purchase a €15 top up either in store, online or at any participating location nationwide and top up your account.
  • If you wish to change your plan to Unlimited CALLS PLUS 10GB DATA, just text ‘JOIN SIMPLE’ to 1744, and top up by €15 or more to activate.
  • Customers can however opt in to any of our recurring bundles on top of this offer once you have credit balance to cover the bundle cost, see recurring add-ons details at
  • The Offer in respect of calls is subject to a fair usage limit in the 30 day period succeeding your top up of 10,000 minutes with no more than 400 minutes allowed per day.
  • Tesco Mobile may contact you to advise you that your usage exceeds the fair usage limits and request that you change how you use the Tesco Mobile services. If you do not comply with a direction from Tesco Mobile to stop or change the nature of your Tesco Mobile service use, Tesco Mobile may suspend, modify or restrict your use of the Tesco mobile services or terminate your access to the Tesco Mobile network without further notice to you and without any entitlement to a refund on your part
  • All calls or texts which are not included in the Offer will be charged at standard rates published on (see Other Call Charges section) will be charged from your top up balance.
  • All calls other than domestic calls – e.g. non-geographic numbers will be charged from your top up balance. See our call charges section for details.
  • Customers who take up this Offer in doing so give consent to Tesco Mobile to contact them by SMS to inform them of any changes to the Offer and updates in respect of the Offer while the customer remains on the Offer. This does not affect or limit any previous consent given by the customer.
  • Tesco Mobile will endeavour to send a reminder to top up before your offer period expires. However we will not be responsible for any consequences which flow from a failure to send a reminder if for any reason a reminder is delayed not received or cannot be sent.
  • If you leave the Tesco Mobile network by porting your number to another network you will lose any remaining allowance in your Offer. If your Service is suspended or terminated you will lose any remaining allowance in your Offer. No refund for unused allowances will be given.
  • All charges are inclusive of VAT at the then applicable rate, currently 23%.
  • Tesco Mobile reserves the right to suspend or cease these offers and to amend and modify these terms and conditions, including prices or offer duration, for any legitimate commercial, technical or operational reason.
  • Tesco Mobile reserves the right to withdraw the Offer from any particular customer at any time or vary or amend any element of the promotion without further notice.

Effective date: 26th July 2016

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